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PROJECTS

Sevgi has led various projects in Operational Excellence, Digitalization, Industry 4.0. These projects helped BSH to gain competitive advantage in customer satisfaction and created efficiencies for better results.

End2End Project

Project Leader/Sponsor

Project Target: Streamline logistics processes and distribution network to enable better service level to end customers while having minimum impact on logistics costs. Improve return and exchange process and improve quality of products and bring end to end better experience for end customers.

Project Results

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•Order Lead Time from Order to Customer Receipt from 11 days to 6 Days

•Service Level to Customers from 88% to 93%

•Delivery Lead Time to end customers from 3.5 days to 2 days

•Lead time for exchange products from 12 days to 6 days

•Damage Rate from 3% to 2%

AI Supported Hidden Damage Detection

Project Sponsor

Project Target: Detect and determine damages of products from production to warehouse via cameras that are connected to Machine Learning System and avoid sending detected products to customers

Award: IDC CIO Awards-Future of Work-Human Machine Collaboration

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Project Results

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•Damaged product can be detected by Machine Learning in 8 seconds with 4% of error.

•Identifying the root cause of customer complaint on damage by matching image from production

•Serial number tracking of products from production to end customer

Transport Management System ( TMS)

Project Sponsor

Project Target: Insource truck planning process by implementing smart system for better utilization and decrease dependency to truck suppliers. Ortec ORD and OLO systems had been implemented.

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Project Results

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•15% improved truck utilization with cost saving

•CO2 Emission decrease by 330 tons/ year.

•Supplier dependency minimized, improved price position by increased number of truck suppliers

•50% faster truck dispatch with simplified processes

Container Yard Management System 

Project Sponsor

Project Target: Insource container yard planning and steering of BSH Turkey. Improve demurrage and detention costs with full visibility of containers in and out. Connecting all stakeholders ( Carriers, Custom Brokers, Factories, Logistics and Yard Operators in one system.

Award: BSH Global Award on Best Start Up Collaboration (People’s Choice)

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Project Results

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  • Full visibility on containers movement from Port to Unloading at Warehouses

  • Reduced demurrage and storage costs ( -50%)

  • Fully connected system that is customized for BSH Needs.

Green Logistics

Project Sponsor

Project Target: Reduce CO2 Emission by combined sub projects to reduce number of shipments and build railway for BSH that is connected to the Port.

Award: Turkey Sustainable Business Awards in Suppy Chain Category 2023

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Project Results

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  • Container Utilization Improvement (271 less containers, 58 tons of CO2 emission reduction/year)

  • Local Distribution Truck Utilization Improvement (650 less trucks, 330 tons of CO2 emission reduction/year)

  • Delivery Model Change in Shipments (1530 tons of CO2 emission reduction/year)

    • Railway transportation from 34% to 37%

    • Sea transportation from 12% to %26%

  • Railway Connection to BSH to increase capacity for exports (4916 tons of CO2 emission reduction/year)

  • Train Yard Project with Gantry Crane to support transport from factory to ports by train ( 1542 tons of CO2 emission reduction/year)

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